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Lync for mac not connecting full#
Lync for mac not connecting pro#

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Lync for mac not connecting pro#

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This is a collection of tools that I regularly use when troubleshooting a Lync client or server issue.

If the result is successful, you should see the XML content in your browser. You should receive an authentication challenge. Make sure that you can browse to the following URL’s.

Check the file share location to confirm files have been re-created.

Run Update-CsAddressBook – This writes changes in backend DB to the address book files.

Address Book web service backend data partition” to confrm Look for Event Log 21010 – “Synchronization pass completed successfully. This step should not be necessary under normal circumstances and may take some time to complete.

Lync for mac not connecting full#

The screen kind of 'freezes', then the Mac login-screen appears (w/o full and more timely re-start it seems) after logging in again the various windows (e.g. When I do connect my LG UltraFine 5K display via thunderbolt, my Mac crashes within a few minutes.

Optionally, run Update-CsUserDatabase – This synchronizes data between AD and Lync backend DB (rtcab). All is working fine when not connecting an external screen.

After deleting the server side cache, it would be advisable to delete the users client cache, then re-test. This step would be used if deleting the users client cache hasn’t helped. Be sure to select Device properties for both the output and input devices. Its often a useful troubleshooting step to delete the address book server side cache when dealing with address book issues. I went to the system settings, sounds, output devices.

%AppData%\Local\Microsoft\Office\12.0\Lync\Īddress Book Cache Deleting Address Book Server Side Cache %AppData%\Local\Microsoft\Office\15.0\Lync\ %AppData%\Local\Microsoft\Office\16.0\Lync\ Note that to do this you will need to exit the Lync client. You can find the client cache folders as follows. Its often a useful troubleshooting step to delete the Lync client side cache, in particular when dealing with address book issues. Lync 2010/2013 tracing – C:\WindowsTracing Log file name: LWAJSPersistent#.log Lync Server Logs Log location: %userprofile%\AppData\Local\Microsoft\LWAPlugin\Tracing and look for a file name Log File: Lync-UccApi-#.UccApilog Web App LogsĪdd ?sl=1&log=full to the end of your meet url to enable detailed logging Lync 2013/SfB 2015: %userprofile%\AppData\Local\Microsoft\Office\15.0\Lync\Tracing SfB 2016: %userprofile%\AppData\Local\Microsoft\Office\16.0\Lync\Tracing Find answers to Microsoft Lync for Mac 2011 will not connect to Office 365 from the expert community at Experts Exchange. SfB/Lync Log File Locations Windows Client Logs

This article is a collection of useful resources to help you in troubleshooting Skype for Business (Lync).